If you still have a question, email support@subpacket.net.
Small contractors and subcontractors who repeatedly send W-9s, certificates of insurance, licenses, safety documents, and references to GCs, owners, or property managers.
No. A GC can open your packet link without signing up. They can view the included documents, download current files, and request an update.
Start with the documents your customers commonly request: W-9, COI, applicable licenses, workers’ comp proof, safety program, and references. Requirements vary, so the app labels these as recommended rather than universally required.
No. W-9 files start excluded from the packet because they contain sensitive taxpayer information. You can include one intentionally if that matches a GC’s request.
No. SubPacket tracks and shares files; it does not validate coverage, endorsements, license status, or legal compliance.
$99 per company per year after a 30-day free trial. No monthly plan and no multi-tier pricing in the MVP.
Yes. Billing is managed through Stripe’s customer portal. Your dashboard remains available for account and file management, but public packet sharing may pause when billing is inactive.
The dashboard shows it as expired, reminders continue weekly, and the public packet shows the status but does not allow an expired file to be downloaded.
SubPacket is not legal, tax, insurance, or compliance advice. Use it to organize your records and confirm requirements with the GC, insurance agent, accountant, or attorney responsible for your situation.